In-person, Remote or Hybrid Work? The Battle of the Moment!

Bernadette Hill

April 4, 2022

How many times have you had a conversation about the current state of work recently? If you’re a professional in corporate America, it’s probably more times than you can count. With the risk of sounding like a broken record, we are living through unprecedented times. And with these times, comes the need for an adjustment to and/or assessment on how we operate.
Though global health crises are not exactly new, a pandemic in the 21st century brought an entirely different perspective. High speed internet, the staple of the modern century, provided not only a means to share information and keep people connected, but also a way for people to continue or begin working in a relatively novel way - entirely remotely. Though not everyone was fortunate enough to have this option, it seemed that most of those that did found it to be a blessing (Robinson). With pandemic restrictions easing after nearly two years of uncertainty, companies are now grappling with which work environment will serve them best; resulting in the battle of the moment: In-person vs. remote vs. hybrid work.  Let’s dive into the benefits and drawbacks for each environment.


In Person

The “traditional” work environment in corporate America is in-person, where employees are assigned a workspace in a location their company has obtained to house their workforce. These company spaces are often best for synchronous communication and collaborative work; where you can pop into a coworker’s office for a quick update or grab lunch with your manager at a nearby sandwich place. There are several drawbacks not to be ignored, however; including, but not limited to: long commute times, expensive office leases, and harassment and/or micro-aggressions. As a result of both the drawbacks and the pandemic, this type of work environment seems to be slowly phasing out.


Remote

Remote work completely changed the narrative when it came to how people work. It allows for people to work from anywhere with a reliable internet connection; thereby working in (ideally) their most comfortable environment and avoiding both workplace interruptions and their dreaded commute. In many cases, companies saw an increase in productivity when their
employees didn’t have to worry about the pitfalls of in-person work (Rosentals). Remote work still allows for collaboration, with the help of tools like Slack, Teams, Google Suite, and more; but is definitely helpful when it comes to asynchronous, individual work. Remote work is not without its own pitfalls, however. “On average, remote workers worked almost a full hour more than their in-office and hybrid counterparts.” (Rosentals) Having constant access to your computer means a “quick” email check at 11pm, or working a bit longer because you don’t have the long commute home; thereby disrupting the coveted work-life balance. Still, the vast majority of corporate professionals seem to prefer working remotely, or at least having the option. Which leads us to the hybrid environment


Hybrid

The hybrid work model is ideally the best of both worlds - where employees can work either in-person and/or remotely. The trick, however, is establishing a remote presence as a baseline.  That way, employees can elect to come into an office at a cadence of their choosing or for needed team/client meetings.  When they are not in the office, they still have the connection and capability to work as if they were with modern technologies such as Zoom and Slack.


Takeaway

As a result of the Great Resignation, the job market is in a state of flux. Companies are now in fierce competition with each other to find and retain top talent. In turn, many have adopted remote or hybrid models as a state of being, and not as a benefit. At this point in our collective experience - two years into a global pandemic that proved we can work remotely and effectively, companies don’t have much of a leg to stand on when it comes to requiring in-person work. Candidates have a variety of companies to choose from these days, and the vast majority are likely offering a remote or hybrid schedule. With this in mind, talent acquisition professionals the world over would likely recommend switching to a fully remote, or at least a hybrid environment, in order to ensure your organization can keep up with the ever-evolving nature of work.

At the end of the day, it is your duty as an organization to keep your finger on the pulse of the workforce. If the pandemic has shown us anything, it's that it is crucial to be able to adapt. Remote and hybrid work is an excellent example of how the workforce can change and still continue to thrive.

Works Cited

Robinson, Bryan. “3 New Studies End Debate Over Effectiveness Of Hybrid And Remote Work.” Forbes, 2022,

https://www.forbes.com/sites/bryanrobinson/2022/02/04/3-new-studies-end-debate-over-effectiveness-of-hybrid-and-remote-work/?sh=7c72e0db59b2.

Rosentals, Artiz. “In-Office Vs. Remote Vs. Hybrid Work Two Years Later: The Impact On Employee Efficiency.” Forbes, 2022,

https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/18/in-office-vs-remote-vs-hybrid-work-two-years-later-the-impact-on-employee-efficiency/?sh=2ac2d0d32a25.

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Talent Tap Trends & Insights | Lancaster, PA

By Bernadette Hill February 12, 2025
You’ve read the first two blog posts about bad hires, think you have things locked down, made the hire of your dreams and then everything begins to go wrong. Employees aren’t motivated, the work is beginning to suffer and what was once a well-oiled machine becomes something akin to the Titanic. Time to follow up on my second post about what to do with a bad hire? Maybe. It could be the new person that you introduced into your tightly controlled world or, and I say this with all due respect: It could be you. It shouldn’t come as a surprise to anyone that a toxic environment can be created from the top down in an organization. Here are just a few things that you should be aware of; consider them warning signs: You’re sending out emails in all caps Staff turnover is at an all-time high Everyone shuts up when you walk into the room Enjoying the job has become just surviving the job A few of those get your heart racing a bit? It’s ok, I promise. Just take a step back and realize that everything is correctable if you catch it in time. As HR professionals we recognize that even the greatest of hires can be tainted by a work environment that is, for lack of a better word, hostile. If you find yourself inadvertently breeding one of those types of places, here are a few things that will help pull your hind parts out of the fire. Perform A Cultural Audit Translation: Now is the time to step back and evaluate the culture that you are creating. Are you aiming for professional? Competent but relaxed? Open? Closed door, hush hush and all that? You need to know what you want and be objective in reviewing what you see before you. Ask Your Employees This one is a bit tricky because you’re putting yourself on the line and your employees on the spot. Ensure that this can be done anonymously if they so choose. Find out why they work there, what makes them tick, what they like and what they detest…leave nothing in the shadows. Hire An Outside HR Rep For A Consultation (Hi!) An objective third party is likely going to have an easier time looking at your organization and recognizing challenges that need to be addressed than you are. Don’t be offended, it’s just the way of things. More often than not, employees will actually relish the chance contribute to change and respect you even more for recognizing the need for it. Be genuine in your actions and reasons and you’ll be that much closer to creating a workplace where people want to perform to the best of their ability.
By Bernadette Hill January 20, 2025
Let’s imagine a world where you missed out on Talent Tap’s last blog post, “Avoiding a Bad Hire”. Such a place would be truly scary, but let’s just say that it happened and well, you’ve ended up with a less than desirable employee. Fear not! We’re here to help. The light at the end of the tunnel isn’t really an on-coming train. There is good news to be had: a bad hire is just one dimension of a business. Look at it this way, there are a myriad of business decisions that can take a nose-dive and people still stuck it out. Look at “New Coke”. That stuff was terrible and while Coke took a little heat for it, they soldiered on. You’ll do the same. Like many disaster recovery plans, the first step is to admit that you have a problem. Fall on the grenade and get it over with. Why? Numerous studies have shown that sweeping the issue under the rug is only going to result in more pain later down the line. Once you are ok with saying “I hired incorrectly” out loud, you can figure out what kind of bad hire you’re dealing with: The “No Momentum” Hire: 1) The new person starts of strong and makes an immediate positive impact…for about six months. After that, you’ll start to have an “ok” employee who falls short of initial expectations. The “Immediate Disaster” Hire: 2) The newbie proves to be a disaster from the get go for any number of reasons – personal baggage, rude, no respect for deadlines or time, or is just flat out dangerously incompetent. The “Wrong Seat On The Bus” Hire:  3) The new hire is pretty much in the wrong position in terms of competencies, experience or cultural fit. This one can be realized by both the hire and the company. Now what? Well, that’s up to you. Let’s skip over #1 for now and move right to #2. Typical wisdom is going to tell you to sever the relationship ASAP. And typical wisdom is right. Don’t let a bad hire ruin what you’ve worked to build. Harsh, but true. As for #3, this one is a bit interesting. It may very well not be the employee’s fault here. Sometimes things are just mismatched from day one. Take the time to sit down with him or her and work out if there is a better position, in terms of fit, within the company. These folks can turn into valuable employees if you take the time to align competencies with your needs. Also review your recruiting, onboarding and training processes. Do you need a more defined job description, screening/interviewing process and/or position scorecard? Onto #1 we go. This can have one of two outcomes, really. First, a conversation about expectations and goals could correct the slipping and everyone will be happy. Second, it can turn out they really just don’t want to work there anymore and in that case, it’s time for you to end it and recover what you can. How have you all handled bad hires in the past? Any techniques that have worked out for you better than others? Please, share with us in the comments below. Up next: What if it’s you and not them?
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